Custom Software Development

Custom Software Development

Crown Point Solutions provides custom software solutions that help businesses save time and money by improving business performance and efficiency. CPS will assess your problem or opportunity, design a custom solution to conform to your unique requirements, and then integrate the application within your existing IT infrastructure. CPS also offers comprehensive maintenance and support services.

  • Contact Management
  • Project Management
  • Sales and Marketing Automation
  • Workflow
  • Management and Reporting Applications
  • E-Commerce Solutions
  • Customer Database
  • Application Integration
  • Security

Contact Management

Managing customer contacts and prospects can be a challenge when everyone maintains separate names, addresses, and phone numbers. Our contact management solution allow multiple employees to use a central database so everyone has access to the same data. Customers can be assigned to specific employees. Logs can be kept for each communication with that customer. Our solutions can be customized to your specific business processes, offering you something that stock solutions cannot.

Project Management

Are you looking for ways to increase your management effectiveness by improving your organizational capabilities and tracking the efficiency of your employees? Are you trying to manage several complex projects at once? Our project management application can help keep your business ahead of the competition and keep your customers happy by managing tasks, coordinating deadlines, and supporting the entire project life cycle.

Sales and Marketing Automation

Are you missing out on valuable business opportunities because of a disorganized sales force? Are you looking for new ways to market your products and services efficiently and cost-effectively? Built upon a new or existing customer database, our Sales Force Automation and Marketing Automation software solutions can help your business capture customer data, manage large numbers of potential leads, as well as send and track any type of marketing communications such as banner ads, e-mail, phone calls, and direct mail.

Workflow

Are you looking for ways to make your business operations more efficient? Automate your business processes, share documents and information, increase collaboration and provide better customer service by utilizing our workflow application solutions.

Management and Reporting Applications

How many new prospects did your sales force work with last week? How many responses did you get back from that direct mail marketing campaign? How many hours did your team spend completing that six-month project? In addition to greater business efficiency, standard and custom reporting application solutions can help management make more informed decisions by enabling analysis of business trends and other data. Gain greater control of your business by analyzing the data your company collects every day.

E-Commerce Solutions

Our electronic commerce solutions are tailored to your products and your customers. CPS can provide your business with an online catalog, shopping cart, secure credit card transactions, and links to shipping and order fulfillment processes.

Customer Database

A customer database forms the core of any successful business application architecture. Use supporting applications to work with customer information efficiently and cost-effectively.

Application Integration

Perhaps you already have a database, website, accounting system, and other pieces of the puzzle. But can all these applications talk with one another? Can your e-commerce website automatically track orders and inventory through your accounting system? Do you have multiple databases in different departments? We can streamline your business by integrating your software applications, making your business more efficient and saving you money.

Security

Security is an essential consideration for any application solution. CPS designs software using the most current application-level security techniques as well as integrating with your existing security architecture.

Call 970.221.0082 today or fill out our contact form today!